Terms

Could you afford to lose all non-refundable part of your perfectly planned, long awaited trip to Maui? If something unexpected happens, what steps did you take to protect your vacation investment?

CSA is an insurance industry leader within the hospitality sector. Sunny Maui Vacations has partnered with CSA Travel Protection to provide you with this important insurance and we highly recommend that you purchase the protection plans to safeguard you against the unexpected.

We proudly offer two types of insurance plans through CSA Travel Protection – the Vacation Rental Damage Protection and the Vacation Rental Travel Insurance.

CONTACT US NOW TO GET AN INSTANT QUOTE at 808-240-1311 Ext. 21

Why buy? – Simply consider some real life scenarios.

Travel Insurance:

Being called in for Jury Duty right before your travel dates. Your child develops an ear infection before the trip and you can’t travel. Your partner is laid off from his/her job a week before the trip. You experience travel delay due to severe weather. You arrive at the destination but your luggage does not turn up for several days and you need to make purchases. Your trip is interrupted due to a hurricane or tsunami evacuation. Medical emergencies come up during the trip.

Damage Protection:

Your child puts a toast in the blue ray DVD player. Your travel partner accidentally breaks the screen door of the lanai. You push around the furniture in the living room and it accidentally scrapes up the flooring.

Who wants to deal with nuisance, or worse, to lose their vacation investment and/or incur unplanned expenses during the trip?

Getting insurance will provide you with a piece of mind and help prepare for the unexpected.

Click on the below links for an overview of benefits and services:

Travel Insurance

Damage Protection

VACATION RENTAL INSURANCE: CSA Vacation Rental Insurance has been made available with your reservation. Vacation Rental Insurance reimburses for pre-paid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses.  We strongly recommend you purchase this valuable protection. Rental insurance is offered at 6.95% of your travel cost. You can get protection for your accommodations, or you can include other travel components into your plan such as flight cost, rental car. Contact our office to help you get the coverage you need at 808-240-1311.

Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy:

G-330CSA

If not purchased, you acknowledge you have read and understand our cancellation policy and choose not to purchase Vacation Rental Insurance on behalf of all occupants.   

Cancellation Policy

• One (1) night cancellation fee if canceled 22 to 45 days prior to arrival date.
• Two (2) night cancellation fee if canceled 8 to 21 days prior to arrival date.
• 100% of total room charge if canceled 7 days or less prior to arrival date.

*If space can be re-rented, a pro-rata refund will be issued.

VACATION RENTAL DAMAGE PROTECTION – As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. Vacation rental damage protection is offered at a flat rate of $30. If purchased, the policy will pay a maximum benefit of $1500. Any damages that exceed the $1500 Policy Limit or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $1500. Certain terms and conditions apply.

Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy:

G-20VRD

The Vacation Rental Damage plan can be purchased up to, and including at, check-in. Contact our office if you wish to purchase the policy at 808-240-1311 Ext. 21.

By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Sunny Maui Vacations any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Sunny Maui Vacations directly if you do not wish to participate in this assignment.

If you do not wish to purchase the Vacation Rental Damage Protection, you authorize us to process your credit card on file to cover any damages caused to real or personal property during your visit.

10 DAY FREE LOOK

CSA is committed to providing you with the best possible service. If you decide to cancel you insurance plan, you may do so within 10 days of purchase – if you have not filed a claim or departed on your trip – to receive a refund.

CONTACT CSA

If you have already purchased insurance and have further questions about the policy or would like to file a claim, please contact CSA.

Telephone: (866) 999-4018.

Email: csa@csatravelprotection.com

 

Sunny Maui Vacations Reservation Policy

• Check-in is 3:00 p.m., check-out is 11:00 a.m.
• All rates are subject to a General Excise Tax of 4.167% and Transient Accommodations Tax of 10.25%, Maui County Transient Accommodations Tax of 3%.
• A credit card payment establishes credit and guarantees payment for charges that may result from damages, excessive cleaning, house rule violation fines or loss to the property or its contents cause by guests during their stay
• Request for a late checkout can be confirmed 48 hours prior to departure subject to availability at a half day charge
• In compliance with Hawaii state law, all units are non-smoking; $150 violation fee will be charged to guests that smoke in the unit
• Sorry, no pets allowed

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